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Category Archives: Communication and Problem Solving

How to avoid misunderstandings when interviewing a Resident about their Dining Preferences

Date published: April 26, 2022
Author: Gail Douglas

The Centers for Medicare and Medicaid Services (CMS) final rule … Read More »

How to Get Staff and Administration Pulling in the Same Direction when Making Changes

Date published: March 21, 2018
Author: Diane Hall

Changing the dining services in your community is not an … Read More »

Creating Homelike Holiday Celebrations Together For Assisted Living Facilities and Retirement Communities

Date published: March 20, 2018
Author: BSN Marketing

The holiday season can be a time of joy, family … Read More »

Communication is key to resident quality care

Date published: March 20, 2018
Author: BSN Marketing

Traditionally, most residents who receive dialysis treatment are routinely placed … Read More »

Thirteen Words or Phrases You Should Stop Using in Your Continuing Care Community.

Date published: March 19, 2018
Author: Diane Hall

As some of you may know, my company has been … Read More »

Three Simple Solutions That Help Nursing Home Residents with Alzheimer’s Eat More Food

Date published: March 19, 2018
Author: Gail Douglas

Mr. J. stared at his meal, but did not pick … Read More »