Catering to the new influx of baby boomers means competing on the level of hospitality. In senior living, that means providing choices. Boomers want to eat what they want, when they want and where they want. Transitioning to a person-centered approach will reduce complaints, raise your ratings and ensure regulatory compliance.
- Declaration of Dining Independence – Having your residents read and sign this document shows them that you value their right for control and choice,
- How to Successfully Interview a Resident – Learn how to interview people to identify gaps between what you are providing and what they really want.
- The Language of Long Term Care – With the CMS Final Rule in place, now more than ever, we need to focus on speaking to residents in everyday language and losing the stale institutional jargon. This guide can help get you started on the path to success.
- Six Things to Say to Residents – It’s all about choices. An infographic focused on the things you need to say and do to make person-directed dining a part of your community’s culture.
- Person Centered Care on Journey to 5 Stars – An infographic that takes a snapshot of the steps to take to satisfy your residents.
- Tip Sheet for Pureed Foods – Helpful information about serving pureed foods in an appetizing manner.
- Staff Survey Dining Services – A QAPI-based data-collection form that identifies gaps in performance of dining services based on the observations of staff members.
- Dining Preferences – A detailed form that documents when, where and what a resident prefers when it come to their meals and snacks.
- New Dining Standards – The recommended course of practice, current thinking and research references for the five main diets in long term care.
- Quiz: What do you know about Person Directed Dining? – For people working in dining services long-term care such Administrators, Dietitians, Dining Manager and Kitchen Staff, see how you stack up in this quiz about person-directed dining.